Articles, News Releases

Presenting Treatment Options to Patients

4 ‘keys’ for getting dental patients to ‘Yes!’

Dr. Scott Keys, PDS®-supported owner dentist and PDS Institute® faculty member, authored the article, Four ‘Keys’ for Getting Dental Patients to ‘Yes’, that was recently published in Dentistry iQ. In the article, Dr. Keys shares four keys that every dentist can do while presenting treatment options to patients to help those patients make better decisions about their dental health without feeling pressured into treatment.

“In my experience, there are many techniques and catchy phrases that can help motivate patients to proceed with care, but these techniques often lead to buyer’s remorse and failed appointments.” It’s important that patients are well educated on their treatment options and are confident in their decision to move forward with the treatment option that makes the most sense for their situation.

Four tips Dr. Keys takes a closer look at in the article are as follows.

  1. Use digital photography
  2. Exceed patients’ expectations of the dental experience
  3. Be available
  4. Meet patients where they are

Taking care of patients is the utmost priority. Dr. Keys says, “We have the ability to help people and make a difference in their dental experiences and even in their overall lives.” Presenting treatment options to patients in a way that makes them feel comfortable and confident allows them to make the best decisions.

To access Dr. Keys’ tips in greater detail, review his article: Four ‘Keys’ for Getting Dental Patients to ‘Yes’.


Dr. Scott Keys

Dr. Scott Keys


About Dr. Scott Keys

Dr. Scott Keys graduated from Louisiana State University School of Dentistry in 1996 and is a PDS®-supported owner dentist. In his 20 years of practice experience, Dr. Keys has been recognized as a subject matter expert in atraumatic extraction and socket preservation bone grafting. He has had numerous speaking engagements, published articles, and more. To learn more about Dr. Scott Keys, visit his PDS Intitute® faculty page.

About Pacific Dental Services

PDS® is the country’s leading dental business support organization, serving over 550 dental practices nationwide. Learn more at