Tips to Effectively Communicate with Patients
Valerie Kendrick, professional development coach for the Rocky Mountain and Midwest regions, coauthored the article “Top 5 Things We Say to Turn Off Patients,” that was recently published by DrBicuspid.com.
In this article, the authors describe five common things doctors say that are often misperceived by patients and offers small changes in language that can help patients hear the message intended. In order to connect with patients and provide the best care possible, doctors must understand that “words have a great deal of power, and we must be sure we’re always sending the right message to our patients. Often the slightest change in language can prevent misperceptions and help patients hear the message intended.” Doctors must keep in mind that maintaining trust among their patients is important for the success of their practice. It starts with effective communication that lets the patient know that doctors have their health and personal interest at heart when making any recommendations.
To read the full article, click here.