Q&A with Lisa Bradley – Operations Manager at PDS®-supported Rancho Dental Group and Orthodontics
I recently spent some time with an incredible Pacific Dental Services® team member, Lisa Bradley. Lisa is the operations manager at PDS-supported Rancho Dental Group and Orthodontics in Rancho Santa Margarita, CA. She has been in the dentistry field for almost 25 years, over six of which have been spent with PDS.
Read on below for the full Q&A session.
Sean Swentek: Tell us a little bit about yourself.
Lisa Bradley: My name is Lisa Bradley and I am the Operations Manager at Rancho Dental Group and Orthodontics – a PDS-supported dental office in Rancho Santa Margarita, CA. I have spent over half my life working in dentistry, and I wouldn’t trade that for anything.
SS: What is it about dentistry that draws you to the profession?
LB: I just really love helping other people find health and the happiness that comes with a clean, healthy smile. I enjoy getting to know patients on a personal level, understanding their motivations and what they expect from their dental experience. This way I feel comfortable knowing I’ve placed them with the right hygienist or dentist that fits their individual personality and needs.
SS: What is your favorite part about working at a PDS-supported office?
LB: One of the best things about having the support of PDS is that I can have a question about anything dentistry or business related, and I have the resources available to provide a prompt and knowledgeable answer. It truly feels like you have an entire team of experts behind you.
SS: What do you feel sets PDS apart? Is there a technology, system or belief that stands out?
LB: CEREC® by Sirona CAD/CAM restorative crown systems. This machine can laser design and computer mill a perfect restorative crown for a patient in less than two hours. You cannot beat quality, same-day dentistry.
SS: What are your hobbies outside of work?
LB: I love to read a good book, and hang out with my family whenever I can. This area has so many family friendly places and activities always going on, which is a blessing.
SS: Why should patients choose Rancho Dental Group and Orthodontics?
LB: We realize that patients in the RSM area have many choices when it comes to choosing the dental office that is best for their family. I believe we have put together one of the best teams around, made of people who always put patients first. Some of the amazing people you’ll encounter here include: the wonderful owner dentist Dr. Darin Reagan, our always smiling receptionist Stella Delgado and our amazing benefits coordinators Gabi Del Castillo and Nicole Shishido. In addition, our office houses all the major dental specialties under one roof, so you can get the complete care you need in one setting.
You may reach Lisa Bradley at PDS-supported Rancho Dental Group and Orthodontics. 30592 Santa Margarita Pkwy, Ste D, Rancho Santa Margarita, CA 92688. (949) 766-5740.